I can't say enough about how pleased I am with the rapid response and the competent service of Shawn. He showed up when another longtime vendor misdiagnosed the issue and failed to show up on time to repair the misdiagnosed issue. In fact, Shawn wound up making right a previous shoddy repair. He saved me hundreds of dollars a lot of hassle.
You can count on my continued business and I heartily recommend your service to homeowners, property managers, landlords and my fellow real estate brokers.
I didn't catch the name of the nice lady who answered the phone. But she bailed me out a tight spot and got your fine plumber Shawn on the job at a rental house I own in west Gastonia.
Means a lot to have someone show up on time.
Look forward to working with you soon. In fact, he'll be out there Tuesday, following up.
Thank you so much for the quick service and all the consideration you gave my daughter and my mother. Brian was very kind and caring in repairing the shower. Kind, caring companies like yours are few and far between. You should be very proud of all your employees and your company. Again, thank you so much for your response and your kindness. A Belmont, NC customer
Dear Massey Plumbing, First we want to say a big THANK YOU to Brian and Don who did a great job on our broken pipe, both the repair and the replacement! Both guys worked very hard and delivered a fine job. This is the 2nd time that your company had done work for us and we will certainly utilize you and your company in the future. Thank you again for the great service, Rob B.
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